Corporate & Community Terms & Conditions

Membership

Our Corporate & Community Cards give the holder 20% off food at any of our four pubs from Monday to Friday. We expect to be updating the offer seasonally to give you a variety of equally exciting special offers. You will be emailed in good time to let you know of any changes to the offer.
Your Corporate & Community Card cannot be used in conjunction with any discount, or voucher, or loyalty cards.
You will not be able to redeem 20% off on Sundays, selected key dates, and throughout December 2024 until the 2nd of January 2025
Your Corporate & Community Card is available for up to £40 discount

Using your discount

You can use your card at any of the following Almond Family Pubs:

– Puss in Boots, SK2 6DG
– Fletchers Arms, M34 6EG
– Spread Eagle, SK6 3DR
– Jolly Sailor, SK3 8TE

Loss, theft or damage

You should immediately report any loss or theft of your card or any fraudulent or unauthorised use of your membership to head office on 0161 456 1896.
If your card is damaged or stolen or someone makes unauthorised use of your membership we may, at our sole discretion, replace your card and/or transfer any points stored on your card to a replacement card and/or re-credit any points redeemed without your consent. Circumstances in which we may determine, in our sole discretion, that we will not replace your card and/or transfer and/or re-credit points include where we reasonably believe that the notified incident has been caused by your breach of this Agreement or if there are reasonable grounds for suspecting that you are or have been engaged in fraudulent or other unlawful conduct in relation to your membership
If we agree to replace your card, a replacement card will be arranged by head office and made ready for collection at one of the Almond Family pubs. We reserve the right to charge a replacement card fee for each replacement card in the event that you are issued with more than 2 replacement cards within any 6 month period. If you receive a replacement card, you will need to register it on the website before you can redeem any points that have been transferred onto it.

Complaints procedure

Complaints regarding any element of your membership should be sent in writing or by email to Marketing at Almond Family Pubs, Jolly sailor, 218 Bramhall Lane, Davenport, SK3 8TE or feedback@almond-pubs.co.uk.

Compensation

Points earned through using your membership are not covered by any compensation scheme.

Customer Services

If you need assistance or if you have any enquiry relating to your Membership, you can use the ‘Contact Us’ facility on the website or you can contact head office on 0161 456 1896

Data protection and privacy

While registering to become a member either through the website, you will be asked to provide certain personal information, including your name, address and contact details. We are committed to maintaining the security of your personal information in accordance with the requirements of the Data Protection Act and will take all reasonable steps to ensure that your personal data is kept secure against unauthorised access, loss, disclosure or destruction. The Privacy Policy will apply whenever you provide us with personal information.

Liability of Almond Family Pubs

Almond Family Pubs shall not be held liable for any default resulting directly or indirectly from any cause beyond our control, including but not limited to, failure of network services and failure of data processing systems.

Your rights as a consumer

As a consumer you have legal rights in relation to goods that are not of a satisfactory quality or fit for purpose and services not carried out with reasonable care and skill. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards Office. Nothing in this agreement will affect these legal rights.

Variation

We reserve the right to amend or waive any provision of this agreement from time to time and at any time, or to terminate the Almond Family pub loyalty program (and therefore your membership) on reasonable notice. You should check this page of the website from time to time to take note of any changes we make, as they are binding on you from the date that we make them.

Governing law

This Agreement is governed by English law.

Privacy Policy

Please click here for our Privacy Policy